In the midst of his challenges, Nana Appiah Mensah, widely recognized as NAM 1 and the CEO of the now-defunct gold-dealership company Menzgold, is urging customers to acquire a Menzgold Digital Verification Access Card at a cost of GHC650.
This card is intended to facilitate the verification of their transactions.
NAM1, as he is commonly known, released a statement emphasizing that this verification card is designed to allow “customers who genuinely believe they are owed outstanding transaction claims” to verify the status of their transactions.
Customers who were involved with the gold-dealership firm and are seeking to authenticate their transactions are encouraged to upload authentic colored digital copies of supporting documents related to their transactions. This process is slated to take place from the 10th of August, 2023, to the 14th of September, 2023.
The statement explains that this step has become essential due to the significant proportion (over 60%) of submitted claims that have been marred by unacceptable discrepancies, rendering the claims invalid.