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MTN Ghana customers are expressing discontent on social media over the escalated tariffs. They’re voicing concerns about the financial strain and seeking clarification on the factors behind the surge in operational expenses.
As of today, Tuesday, November 28, 2023, MTN Ghana has begun implementing the announced price adjustments across various products and services.
MTN informed customers through a circular on November 24, 2023, that the updated pricing would take effect starting Tuesday, November 28, 2023.
The price increase spans across MTN’s services, including calls, SMS, data, and various other offerings.
Being classified as a Significant Market Power by the National Communications Authority, MTN Ghana attributes the upward adjustment to the rise in operational costs.
In a message to its valued customers, MTN conveyed, “Dear Valued Customer, please be advised that starting from November 28, 2023, prices for MTN products will be adjusted upward due to heightened operational costs. Keep enjoying our special offers on our network. Visit our website www.mtn.com.gh for more details. Thank you.”
In the updated tariff structure, key changes include the 4.3-gigabyte Turbonet fixed bundle now priced at GHS43. The 91-gigabyte bundle has been adjusted to GH₵253, and the 350-gigabyte bundle is now available at GH₵516.
MTN’s Broadband Special Bundles have undergone upward adjustments. Users can now access a 39-gigabyte bundle for a fee of GH₵150, and a 195-gigabyte bundle is available at GH₵300.
Even the budget-friendly bundles are affected; previously, GH¢1 provided 70.87MB of data, but now it offers only 35.57MB under the revised pricing.
