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Telecel Ghana, a mobile network provider, has declared its intention to reimburse customers for data bundles that expired without use during the recent internet outage crisis.
In an announcement made on Tuesday, March 19, Telecel notified its subscribers that it has fully restored its internet capacity, with services now functioning normally.
The statement, shared on Telecel’s social media platforms, conveyed appreciation for customers’ patience and understanding during the period of internet disruptions.
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The decision to refund unused data bundles will come as a relief to Telecel users affected by the recent intermittent outages caused by a cable fault in the region.
On Thursday, March 14, the SEACOM submarine cable, which links Africa, Europe, and Asia, experienced a break, leading to performance issues with internet connectivity in several African countries reliant on the cable for international connections.
