Why ECG is closing its offices for one month from March 20

The Electricity Company of Ghana (ECG) has declared that, as of Monday, March 20, 2023, all of its offices will be closing. 

The electricity supplier in a public notice said the temporary closure was aimed at undertaking a revenue mobilization exercise that will span a month and terminate on Thursday, April 20, 2023.

The ECG will concentrate on all debtors during this exercise, including state-owned businesses. Special teams will watch over and prosecute any debtors who try to obstruct the exercise or engage in unauthorized self-reconnections after being disconnected. 

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To ensure complete management and employee participation, all offices, including the corporate, regional, and district offices—with the exception of customer service centers—will be impacted. 

To prevent disconnections and associated reconnection fees, the ECG advises its clients to pay their bills on time.

Customers who fail to pay their outstanding debts, even after receiving a final demand notice, will be subject to legal action, the organization said. 

Customers were also urged by the ECG to pay up any debts owed to the business as soon as possible because doing so would result in legal action.

Press Statement by Electricity Company of Ghana

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